How to do a hard refresh of your browser

If you're having trouble loading Lineup, the problem may be that you need to do a hard refresh of your browser. A hard refresh is a way to clear the browser's cache for specific pages and get it to use the most recent version of the app.

Below are instructions to do a hard refresh in different browsers.

Before anything, though, you must log out of Lineup!

Chrome:

Windows/Linux:

1. Log out of Lineup.
2. Hold down Ctrl and click the Reload button.
3. Or, Hold down Ctrl and press F5.
4. Open the Chrome Dev Tools by pressing F12. Once the chrome dev tools are open, just right click on the refresh button and a menu will drop down. This menu gives you the option of doing a hard refresh, or even clearing the cache and do a hard refresh automatically.

Mac:

1. Log out of Lineup.
2. Hold ⇧ Shift and click the Reload button.
3. Or, hold down ⌘ cmd and ⇧ Shift key and then press R.

Mozilla Firefox and Related Browsers:

Windows/Linux:

1. Log out of Lineup.
2. Hold the Ctrl key and press the F5 key.
3. Or, hold down Ctrl and ⇧ Shift and then press R.

Mac:

1. Log out of Lineup.
2. Hold down the ⇧ Shift and click the Reload button.
3. Or, hold down ⌘ Cmd and ⇧ Shift and then press R.

Edge/Internet Explorer:

1. Log out of Lineup.
2. Hold the Ctrl key and press the F5 key.
3. Or, hold the Ctrl key and click the Refresh button.