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General FAQs

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  • Why can't other people see my views?
  • How to do a hard refresh of your browser
  • What values are updated during a Person Import?
  • What is a custom field and how can I create them
  • What defines an active team
  • View Team Surveys
  • Dashboard Overview
  • How does Lineup define "Tracked Fields"?
  • How does Lineup define "Team Fields"?
  • How does Lineup define "Person Fields"?
  • When should I expect a response when submitting a "support" request?
  • Where do "Support" emails go?
  • Where do I review Lineup's Security Documentation?
  • Where do I access the Lineup Community?
  • Where do I Submit A Request?
  • How often are Release Notes published?
  • Where do I access Release Notes?
  • What is the document size limitation when uploading attachments in Support?
  • Do you offer email support?
  • Do you offer phone support?
  • Do you offer chat support?
  • What type of Support is offered?
  • Where do I access Support?
  • What information can I view in the Message Center?
  • Can I view all emails sent out from Lineup?
  • How do I enable custom fields to be filterable?
  • How do I show values as a tag on card?
  • How do I add Values to Custom Fields?
  • Does archiving a contact delete the profile?
  • How do I edit status to make a person active or archived?
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