We utilize Zendesk for our ticketing system. If you need assistance, have a question, or would like to make a recommendation, please submit a Zendesk ticket. This allows us to easily keep track of issues, concerns, or feature requests and provides more transparency than emailing does. We can ensure that when you submit a ticket, we will respond within one-business day. Solving your issue might take some time, and we’ll communicate with you along the way.
What is Lineup's Service Level Agreement (SLA) regarding helpdesk tickets?
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